Shipping instructions
We will ship the goods in stock within 3 days after payment is completed, and in about 7 to 14 working days for pre-ordered goods (excluding weekends, national holidays and peak freight business periods), we will deliver the goods to your designated delivery address.
In order to protect the integrity of the goods, we will properly package the goods you ordered. After receiving the goods, please unbox and videotape the inspection immediately to confirm that the packaging of the goods is complete.
Provides easy pickup services at 10,000 Taiwan's three major supermarkets: 7-11, FamilyMart, Lairfu, and convenience stores.
Black Cat Delivery Service covers Taiwan's main island and outlying islands. The outlying island areas are Penghu, Kinmen, Matsu, and Green Island. In outlying island areas, if there are uncontrollable factors such as weather, walruses, annual ship suspensions, annual ship maintenance, etc., it is not possible to specify the desired delivery date and time.
⚠️The following areas cannot be delivered: Magong City in Penghu County (Hujing Island, Tongpan Island), Wang'an Township, Qimei Township, Baisha Township (Dacang Island, Yuanbei Island, Niaoyu, Jibei Island), Lieyu Island in Kinmen County (Bold Island, Erdan Island), Wuqiu Township, Lanyu Township, Taitung County, Diaoyutai Islands, Dongsha Islands, and Nansha Islands.
Delivery method Currently, orders on the official website are shipped using Black Cat Delivery. You can check the package tracking number in [My Account>My Order>Shipping Order]. If you need to check the delivery status of the package, please click here to enter the tracking number and you can check it. See.
Shipping fee calculation: If the single order amount in Taiwan exceeds NT$2,500, home delivery fee will be waived; if the order amount is less than NT$2,500, a shipping fee of NT$100 will be charged.
Note: If delivery fails twice and the company cannot be contacted by email for more than three days, or the delivery is rejected twice, the company will cancel the order and process the relevant funds through the return procedure and refund the shipping fee. , without further notice.
In order to protect the integrity of the goods, we will properly package the goods you ordered. After receiving the goods, please unbox and videotape the inspection immediately to confirm that the packaging of the goods is complete.
Provides easy pickup services at 10,000 Taiwan's three major supermarkets: 7-11, FamilyMart, Lairfu, and convenience stores.
Black Cat Delivery Service covers Taiwan's main island and outlying islands. The outlying island areas are Penghu, Kinmen, Matsu, and Green Island. In outlying island areas, if there are uncontrollable factors such as weather, walruses, annual ship suspensions, annual ship maintenance, etc., it is not possible to specify the desired delivery date and time.
⚠️The following areas cannot be delivered: Magong City in Penghu County (Hujing Island, Tongpan Island), Wang'an Township, Qimei Township, Baisha Township (Dacang Island, Yuanbei Island, Niaoyu, Jibei Island), Lieyu Island in Kinmen County (Bold Island, Erdan Island), Wuqiu Township, Lanyu Township, Taitung County, Diaoyutai Islands, Dongsha Islands, and Nansha Islands.
Delivery method Currently, orders on the official website are shipped using Black Cat Delivery. You can check the package tracking number in [My Account>My Order>Shipping Order]. If you need to check the delivery status of the package, please click here to enter the tracking number and you can check it. See.
Shipping fee calculation: If the single order amount in Taiwan exceeds NT$2,500, home delivery fee will be waived; if the order amount is less than NT$2,500, a shipping fee of NT$100 will be charged.
Note: If delivery fails twice and the company cannot be contacted by email for more than three days, or the delivery is rejected twice, the company will cancel the order and process the relevant funds through the return procedure and refund the shipping fee. , without further notice.