If you are a consumer located in the European Union, you have the right to withdraw from your online purchase within 14 days after receiving the goods, without giving any reason.
To exercise your right of withdrawal, please notify us by email within 14 days from the date you receive your order.
Please include the following information in your email:
1. Your full name 2. Email address used for the order 3. Order number 4. Product name 5. Date you received the product 6. A clear statement that you wish to withdraw from the purchase
Contact email: fifi710521@gmail.com
Once we receive your withdrawal request, we will confirm receipt by email and provide further return instructions.
Please note that the returned product must be unused, complete, and, where applicable, in its original packaging. Products that have been opened, used, customized, or cannot be returned for hygiene reasons may not be eligible for return, unless otherwise required by applicable law.
After we receive and inspect the returned product, we will process the refund according to applicable EU consumer protection laws and our return policy.
